September 2019

2019-20 Top Ten Issues Affecting Real Estate – My Annual Take

Office Trends, Top 10 Issues Affecting Real Estate / By

One of the best parts of being a Counselor of Real Estate (CRE) is the annual debate about what issues are driving real estate.  Boy have they changed over the last 5 years.  For 2019-2020, our organization has come up with a couple issues that you would have NEVER guessed would have been on the top …

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#1 Item for a Superior Customer Experience Strategy

Office Trends / By

McKinsey did a pretty interesting study on creating a superior customer experience strategy.  As you can imagine, it’s not just the actions of the front-line, customer-facing workers that adds the ‘customer first’ experience to a company, but the executives and strategy as well. The more a company invests in the interests of their employees, the …

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Lee & Associates
5090 N. 40th St., Suite 300
Phoenix, AZ 85018

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